Blackbaud is a leader in the nonprofit technology space because of the scope and versatility of its offerings. Its software ecosystem has a wide range of solutions that can help nearly any nonprofit handle its online fundraising, marketing, and data management needs.
Aside from offering an expansive set of core software solutions (like Blackbaud CRM, Raiser’s Edge NXT, TeamRaiser, and Luminate Online), Blackbaud also allows expert third parties to innovate new solutions and services that fit seamlessly into its suite of products. These are Blackbaud Partners, and they’re a core part of why Blackbaud is an effective and reliable choice for so many nonprofits.
In this guide, we’ll discuss the best Blackbaud Partners and how they can make a difference for your nonprofit. But before we do that, you need to know a bit more about Blackbaud’s partner program.
Blackbaud Partner FAQs
What are Blackbaud Partners?
Blackbaud Partners are recognized by Blackbaud as providers of additional solutions and services that build out the functionality of Blackbaud platforms. By providing authorized support and add-on tools, these partners help nonprofits expand Blackbaud’s software ecosystem beyond its normal functionalities, customizing it to the user’s unique needs. They also help refer new customers to Blackbaud products and streamline the migration and adoption processes for new users.
What Types of Blackbaud Partners Are There?
Partners typically fall into one or more of these categories:
- Consultation services. Typical services include migration, custom configuration, training, and the development of overarching technology plans. Some consultants also offer ongoing support, which can be essential for managing your software solutions long-term without needing to hire a new internal team member.
- Add-ons for Blackbaud products. Add-on tools come in all shapes and sizes. They are usually designed to help nonprofits address a specific need, like creating a mobile app or membership portal.
- Custom integrations. Partners can create custom integrations to add to your Blackbaud platform, allowing you to tailor your software to your nonprofit’s exact specifications.
Many Blackbaud partners fall into one or both service and product provider categories. For instance, it’s not unusual for a technology consulting firm to offer custom integration services and pre-built Blackbaud add-ons.
Blackbaud’s comprehensive partner programs offer many options for businesses and companies to become Blackbaud Partners, making it easy for them to integrate their solutions with Blackbaud’s software. In turn, nonprofits can expect to have access to even more cutting-edge integrations that maximize and streamline their operations
What is the Blackbaud Marketplace?
The Blackbaud Marketplace is a centralized, authoritative resource for finding approved vendors and Blackbaud Partners. It should be your main resource for finding a consultant or add-on tool for your Blackbaud toolkit. Through it, you can find a wide variety of partner services that are sortable by platform, region, and type of product/service.
Top Blackbaud Partners
To help kickstart your team’s research into potential partners, we’ve provided an overview of some top providers in different categories:
- DNL OmniMedia — Top Full-Service Blackbaud Partner
- Double the Donation — Top Partner for Matching Gift Support
- Zobrio — Top Blackbaud Partner for Financial Edge Support
- CallHub — Top Blackbaud Partner for Mobile Communication
- Omatic Software — Top Blackbaud Partner for Data Solutions
- AvidXchange — Top Partner for Invoice and Payment Automation
- VolunteerHub — Top Blackbaud Partner for Volunteer Management
- PaperSave — Top Blackbaud Partner for Document Management
- Shopify for Raiser’s Edge NXT — Top Blackbaud Partner for eCommerce Fundraising
- BellesBoard — Top Blackbaud Partner for Board Management
1. Top Full-Service Blackbaud Partner – DNL OmniMedia
Overview
DNL OmniMedia is a full-service technology consulting firm for nonprofits, offering deep expertise in the Blackbaud ecosystem.
Our team of Blackbaud consultants can help you leverage your technology to its fullest potential, whether that’s by configuring and customizing your new platform, developing a middleware solution to integrate platforms and preserve data hygiene, or creating a strategic roadmap for making the most of your tools in the future.
Working exclusively with nonprofits, we understand the unique needs and pressures of fundraising and can create fully customized solutions for your Blackbaud toolkit.
Core Services
As a certified Blackbaud Technology Partner, DNL OmniMedia offers a wide range of products and services developed specifically to help nonprofits make the most of their Blackbaud platforms. They include:
- Custom Blackbaud solutions: As an official Blackbaud solution provider, we offer implementation services, essential training and documentation, and fully customized solutions for Blackbaud CRM, Luminate Online, Raiser’s Edge NXT, and more to boost your nonprofit’s fundraising and improve data management.
- Technical strategy development: For more thorough upgrade projects, we’ll help your organization develop a long-term technology plan, ensuring proper training and adoption to make your investments pay off. With our DNL+ offering, we also provide ongoing support that includes additional training sessions, website monitoring, a library of educational resources, and bi-annual reports to help guide your nonprofit’s technology strategy.
- Website design and development services: Your website should serve as the central, donor-facing hub for engaging your community. We can develop custom solutions and integrations to expand your website’s functionalities and ensure it connects seamlessly with your Blackbaud system.
- Fundraising products for Luminate Online: We also develop customized fundraising tools for the Luminate platform, including P2P, advocacy mobile apps, gift entry portal, an email authoring app, a web survey app, TeamRaiser extensions and overlays, member center customizations, and more. Learn more about our array of products.
Explore our website to learn more about our full range of Blackbaud consultation services and customizable products.
2. Top Blackbaud Partner for Matching Gift Support – Double the Donation
Overview
Double the Donation offers the industry’s leading platform for matching gift support and automation.
Offering the most comprehensive and up-to-date database of corporate philanthropy program info and guidelines, Double the Donation makes it easier for nonprofits to maximize the impact of their supporters’ donations. Its embeddable search tools and auto-submission feature make it easy for nonprofits to encourage donors to apply for a matching gift.
Core Services
As a Blackbaud Technology Partner, Double the Donation offers the following key features:
- Embeddable matching gift forms and search tools for donors
- Match tracking to ensure follow-through
- Automated messaging and customizable email streams for eligible donors
- Complete analytics and reporting tools
Double the Donation integrates with Blackbaud CRM, Luminate CRM, Raiser’s Edge NXT, and TeamRaiser. No matter which Blackbaud platform your nonprofit uses, you can easily promote matching gifts to your donors and benefit from a clean flow of data into your database.
3. Top Blackbaud Partner for Financial Edge Support – Zobrio
Overview
Zobrio is a leading Blackbaud Partner for Financial Edge support. As Blackbaud’s answer for the unique needs of nonprofit and government accounting, Financial Edge can be a complex platform to set up, configure, and migrate.
Your organization’s financial records and tools are essential to keep organized, and nonprofits should partner with a consultant if they intend to move or reconfigure them. If you’re thinking of making changes or updates, support from both the technical experts and CPAs at Zobrio might be an essential investment for your organization.
Core Services
Zobrio is an official Blackbaud Solution Provider and offers the following core services to their clients and customers:
- Complete start-to-finish Financial Edge support, including setup, configuration, integration, and migration services
- Customizable add-on products, including cash management and billing platforms that easily integrate with Financial Edge
- IT and managed services to provide 24/7 support and monitoring for your accounting software
Zobrio is the leading provider of fund accounting support and add-on products for Blackbaud users.
4. Top Blackbaud Partner for Mobile Communication – Callhub
Overview
Callhub is a leading provider of mobile communication tools for nonprofits and advocacy organizations.
Their innovative software makes it easier than ever to launch mobile-based outreach campaigns that boost engagement and generate more conversions for your organization.
Core Services
Callhub’s core functions and services can support your nonprofit in a variety of ways, including:
- Automated and manual dialer tools for one-on-one phone calls with supporters
- Bulk texting features to reach large segments of your base at once
- Peer-to-peer texting to launch engaging, personable outreach campaigns
- Text-based registration and opt-in tools to collect key contact data
Callhub offers a ready-to-use integration for Luminate Online. Create new constituent profiles based on text interactions, easily flow new contact data into your CRM, and set up email automation triggers.
5. Top Blackbaud Partner for Data Solutions – Omatic Software
Overview
Omatic Software is an ideal Blackbaud partner for larger nonprofits using multiple Blackbaud platforms.
Their mission is to make it easier to take complete control of your organization’s donor data. Their pre-configured products for Blackbaud platforms can bridge crucial gaps and create a streamlined workflow for your organization.
Core Services
Omatic Software offers several key products for Blackbaud users, including:
- PostOmatic, a ready-to-use and customizable solution to export Raiser’s Edge NXT data to your external accounting tools
- A pre-configured integration to bridge the Luminate Online and Raiser’s Edge NXT platforms, including comprehensive, customizable fields and settings
- ImportOmatic, a flexible data importation tool designed to help you quickly and easily import data from any source into Raiser’s Edge NXT
Omatic Software has been a reliable Blackbaud partner for nonprofits for many years because their tools provide effective support for the critical area of dataflow.
6. Top Blackbaud Partner for Invoice and Payment Automation – AvidXchange
Overview
AvidXchange is the largest B2B payment network in the United States, servicing a wide range of organizations, including nonprofits.
For larger nonprofits, especially those with multiple chapters, it can be challenging to manage all of your vendors, organize invoices, and automate payments. AvidXchange’s Blackbaud-integrated tools make it easier to keep track of your organization’s finances.
Core Services
AvidXchange offers several key tools:
- Digital invoice management features to simplify the process for your suppliers and vendors
- Customizable workflows for your internal management and accounting teams
- Intuitive payment tools to automate your recurring payments to vendors
AvidXchange’s tools integrate with Blackbaud’s Financial Edge accounting platform, bringing automation capabilities to your nonprofit’s technology stack
7. Top Blackbaud Partner for Volunteer Management – VolunteerHub
Overview
VolunteerHub is one of the most popular volunteer management and engagement platforms for nonprofits, and it integrates with Blackbaud software. With its comprehensive features, VolunteerHub can help you make the most of your volunteers’ valuable time.
Core Services
VolunteerHub’s core features include:
- Complete scheduling, sign-up, and recruitment tools for volunteers
- Database capabilities to create profiles for volunteers or automatically sync with your CRM
- Event planning and marketing features, including social media and text messaging
- Automated thank-you tools, deduplication, and intuitive reporting features
As an already comprehensive platform that cleanly integrates with a range of Blackbaud products, VolunteerHub is a smart choice for any organization looking to build out its volunteer programming.
8. Top Blackbaud Partner for Document Management – PaperSave
Overview
PaperSave by Pairsoft is a leading provider of document management software, designed to enable paperless processes across all your teams while keeping all your documents organized and easy to find. It integrates directly with Financial Edge NXT and Blackbaud CRM.
PaperSave’s standout functionality is its intelligent Optical Character Recognition (OCR) tool, which automatically extracts data from documents. As an intuitive solution, you can train the OCR to recognize unique fields, enabling you to easily create records from uncommon formats with little to no manual data entry. Captured documents are automatically saved and indexed in an online repository, which is compliant with PCI and HIPAA regulations.
Core Services
PaperSave’s core features include:
- Dynamic document capture
- Digital file indexing and archiving
- Secure centralized document repository
- Custom workflows for gift batch approval
- Procurement and expense management
PaperSave offers an unparalleled document management and donation management experience tailored to Blackbaud. With over 20 years of partnership, its workflows are well-suited to any nonprofit that wants to take its paper processes to the next level.
9. Top Blackbaud Partner for eCommerce Fundraising – Shopify for Raiser’s Edge NXT
Overview
Increasingly, nonprofits are selling merchandise to their communities as an additional revenue stream. Many of them sell their products through Shopify, a popular e-commerce platform built for organizations worldwide.
Ultimately, your nonprofit wants to better understand its supporters to cultivate strong relationships that drive future fundraising success. Don’t overlook supporters’ purchases, as these are critical touchpoints that can lead to future engagement if you follow up effectively. Shopify for Raiser’s Edge NXT by Red Arc connects your store with your donor database, bringing in all the information you need automatically.
Core Services
Shopify for Raiser’s Edge NXT includes the following capabilities:
- The Constituent Tile, which includes details on purchase summaries, individual orders, and links back to Shopify for more information on each order
- Easy order transfer to Raiser’s Edge NXT
- Automatic constituent creation in Raiser’s Edge NXT
This integration is published and maintained by Red Arc, which was recognized by Blackbaud as Partner of the Year in 2024.
10. Top Blackbaud Partner for Board Management – BellesBoard
Overview
With hundreds of mundane board management tasks, work can become overwhelming. That’s why BellesBoard provides a leading tool for managing and empowering your organization’s board of directors.
As a Blackbaud Partner, their tools seamlessly integrate with Raiser’s Edge NXT, allowing mission-driven organizations to save time and money and boost board member engagement. Work with this software provider to reduce board chaos and empower board members to be effective champions for your cause.
Core Services
BellesBoard’s centralized board management portal supports your board’s work in a number of key areas with features such as:
- Meeting management module, including attendance tracking and supporting meeting documents
- Quick-view calendar of all upcoming meetings and events
- Built-in project management, including assigning and tracking tasks
- Comprehensive dashboard showing high-level fiscal and programmatic metrics
- Easy access to contact information for board and committee members
If you use Raiser’s Edge NXT, consider using BellesBoard to streamline your board’s key data and activities.
Getting Started with a Blackbaud Consultant or Partner
Blackbaud’s flexible platforms allow you to manage your organization’s data, fundraising efforts, and donor profiles, all from one convenient system. Maximize your platform’s potential by working with a Blackbaud partner to build out the functionality of your instance of Raiser’s Edge NXT, Luminate Online, or any other Blackbaud platform.
Determine your exact needs before getting started. Do you need a preconfigured add-on product, an integration between two solutions, or a completely customized product or strategy? Use your needs to narrow down your search, and start researching partners on the Blackbaud Partner Marketplace.
You can also continue your research with these top resources:
- Blackbaud Luminate Online: A Full Guide for Nonprofits. Want to learn more about Blackbaud Luminate Online? This guide covers everything you need to know.
- Blackbaud Consulting Services: A Nonprofit’s Guide. If you need assistance with using Blackbaud, working with a consultant might be the right choice. Explore your options in this guide.
- Nonprofit Consulting Firms: 25+ Top Options To Choose From. While Blackbaud expertise is essential, nonprofits often need broader support. Discover the top consulting firms to partner with.
