Effective Date: 01/01/2024 Version 1.2
Welcome to DNL OmniMedia. By accessing or using our website, services, or technology platforms, you agree to the following Terms of Service (“Terms”). Please read them carefully.
1. Who We Are
DNL OmniMedia (“we,” “our,” “us”) is a digital agency specializing in consulting and technology services for nonprofit organizations. Our services include, but are not limited to:
- Fundraising technology consulting
- CRM implementation and integration
- CMS development and website support
- AI-driven donor engagement solutions
- Custom middleware (DNL Data Cloud) for data management, integrations and real-time reporting (available only to paid clients under contract)
2. Eligibility & Scope
- These Terms apply to all visitors of our website (dnlomnimedia.com) and users of our services.
- Our middleware and client-only tools are accessible exclusively to contracted, paying clients under separate agreements (Master Service Agreement or Statement of Work).
- If there is a conflict between these Terms and your signed contract with us, the contract controls.
3. Information We Collect
We collect information in the following ways:
- Website Forms: When you submit information through forms on our website, such as your name, email, organization, or project details.
- Contact Requests: When you use features like “Engage with Us” or similar forms, we collect your details to respond and follow up.
- Email Marketing: If you opt into communications, we may use your information to send newsletters, event updates, or service announcements.
- Cookies & Analytics: Our site may use cookies and analytics tools to understand user behavior and improve performance.
For more information on how we use, store, and protect your data, please review our Privacy Policy.
4. Acceptable Use
You agree not to:
- Misuse our website, services, or client-only platforms.
- Attempt to gain unauthorized access to systems or data.
- Copy, resell, or distribute our intellectual property without consent.
- Submit false or misleading information through forms or portals.
We may suspend or terminate access to our services if you violate these rules.
5. Intellectual Property
- All content on our website, middleware, and consulting deliverables is owned by DNL OmniMedia unless otherwise specified.
- Clients may receive limited usage rights as outlined in their contracts.
- Unauthorized reproduction or redistribution is prohibited.
6. No Guarantees
While we strive for excellence, we do not guarantee:
- That our website or middleware will be error-free, uninterrupted, or always secure.
- Specific outcomes (e.g., fundraising results, donor engagement metrics) unless explicitly stated in a client contract.
7. Limitation of Liability
To the fullest extent permitted by law, DNL OmniMedia is not liable for any indirect, incidental, or consequential damages resulting from use of our site, forms, or services outside of formal contracts.
8. Client Contracts
If you are a contracted client:
- Your engagement is governed by your Master Service Agreement (MSA) and/or Statement of Work (SOW).
- These Terms apply only to your general use of our website and digital platforms, not to the specific consulting work we perform.
9. Updates to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
For questions about these Terms, you can reach us at:
DNL OmniMedia
PO Box 3575
Poughkeepsie, NY 12603